MotoGarage Australia was founded in 2016 by motorcycle enthusiast and mechanical engineer David Lawson, alongside veteran motorbike technician Sarah Mitchell, with a clear vision: to create a nationwide network of workshops offering world‐class motorcycle care. Frustrated by inconsistent workmanship and opaque pricing in the local market, they opened the first MotoGarage facility in Melbourne, equipping it with advanced diagnostic tools including OBD‐compatible scanners, laser‐controlled alignment racks, and high‐precision engine analyzers. From day one, their focus was on transparency, quality, and rider experience: every service began with a no‐obligation digital inspection, providing customers with detailed findings and clear, itemized estimates before work commenced.
As word spread about MotoGarage Australia’s exceptional service, the brand expanded to Sydney, Brisbane, Adelaide, and Perth by 2018, ensuring that riders across the country could access consistent, high‐quality care. Each new location mirrored the original Melbourne blueprint: spacious, climate‐controlled service bays equipped with premium tools, a dedicated parts inventory stocked with genuine OEM components, and a team of technicians certified by major motorcycle manufacturers such as Honda, Yamaha, Kawasaki, and BMW. Quarterly training workshops—led by guest instructors from European performance‐bike OEMs—kept staff abreast of the latest engine‐management systems, fuel‐injection calibrations, and electric‐motor diagnostics, reinforcing MotoGarage Australia’s commitment to technical excellence.
Customer trust is at the heart of our philosophy. We pioneered a digital service‐tracking platform where riders can monitor their bike’s status in real time—from initial check‐in to final performance test. Photo and video updates accompany every stage, ensuring complete transparency and peace of mind. Post‐service, customers receive a detailed electronic report highlighting work performed, parts used, and maintenance recommendations, all stored securely in their personal online portal for future reference. Our standardized 30‐point safety checklist and dyno‐tested performance validation guarantee that every bike leaves our workshop in optimal condition, whether it’s a cruiser, sportbike, adventure tourer, or custom café racer.
Beyond repair and maintenance, MotoGarage Australia actively engages with the riding community. We host monthly “Tech Talk” evenings at each branch, where riders learn basic DIY skills—chain adjustments, brake bleeding, and tire puncture repairs—directly from our lead technicians. Seasonal track‐day partnerships in collaboration with local racing clubs allow our performance specialists to fine‐tune sportbikes and test modifications under real‐world conditions. Our commitment to safety extends to free pre‐ride inspections before major motorcycling events, ensuring that every participant’s machine is roadworthy and race‐ready. Through these community initiatives, we foster a deeper connection between riders and their machines while promoting best practices on and off the road.
In 2020, MotoGarage Australia introduced eco‐friendly practices: all waste oil and filters are recycled through certified environmental partners, and we use low‐VOC cleaning solvents in our workshops. Our Perth facility features solar panels on its roof, offsetting up to 20 % of the branch’s energy consumption. We are proud to have achieved ISO 9001 certification for quality management and ISO 14001 for environmental management in 2021, solidifying our position as a leader in responsible motorcycle service. Since our founding, MotoGarage Australia has serviced over 15,000 bikes and maintained a customer satisfaction rating above 4.9 / 5, a testament to our unwavering dedication to professional service and rider advocacy.
As we continue to expand into new regions, our core promise remains unchanged: to provide every rider in Australia with transparent, expert care that keeps their motorcycles running safely, efficiently, and with uncompromising performance. At MotoGarage Australia, we don’t just fix bikes—we build lifelong partnerships with riders who demand the absolute best for their machines.