Privacy Policy

Introduction

This Privacy Policy explains how personal information is collected, used, and protected across all service platforms. It applies to all interactions, including web, mobile, and API use. Your continued use of the service indicates acceptance of these practices. Please review this policy from time to time for updates.

Data Collection

We collect only non-sensitive personal data such as email addresses, usernames, device types, IP addresses, and usage metrics. Sensitive categories—health, financial, or biometric data—are never requested. Optional data (preferences, surveys) requires explicit, affirmative consent. Each collection point provides a clear purpose statement.

Purpose of Use

Personal data is processed to authenticate user access, secure accounts, and troubleshoot technical issues. Aggregate analytics guide performance improvements and user experience enhancements. No personal data is sold or shared with advertisers without separate opt-in. Any new data uses will be communicated with clear consent mechanisms.

Cookies & Local Storage

Essential cookies maintain session integrity and security tokens. Non-essential analytics cookies remain disabled until you explicitly enable them. Third-party advertising cookies are never deployed without your distinct permission. Cookie preferences can be managed via browser settings or account controls.

Data Security

All data transmitted to and from servers is encrypted using industry-standard protocols (e.g., TLS). Data at rest is encrypted with robust algorithms (e.g., AES-256) and maintained in secure environments. Role-based permissions and multi-factor authentication govern internal data access. Regular security audits and vulnerability scans ensure ongoing protection.

Retention Policy

Personal data is retained only as long as necessary to fulfill its original purpose, typically no more than twenty-four months from last activity. Backups are purged within ninety days after the active retention period expires. Anonymized datasets may be retained indefinitely for research and analysis. Detailed retention timelines are available upon request.

User Rights

You have the right to access, correct, or delete your personal data. Requests are handled within thirty calendar days in accordance with applicable laws. Data required for legal compliance or dispute resolution may be exempt from deletion but will be anonymized where possible. You can withdraw any previously given consent without affecting essential services.

Breach Notifications

In the event of a confirmed breach affecting personal data, affected users will be notified within seventy-two hours. Notifications will detail the nature of the breach, affected data categories, and recommended protective measures. Regulatory authorities will be informed as required by law. A full post-incident review will guide improvements to prevent recurrence.

Anonymization & Aggregation

Direct identifiers are removed or replaced with irreversible pseudonyms before any reporting or analysis. Aggregated data sets never contain individual-level information and cannot be traced back to specific users. Anonymized data may be retained indefinitely for research and reporting. This approach balances privacy with operational insights.

Third-Party Processors

We share data only with essential third-party processors (e.g., hosting, payment, email delivery) under strict data protection agreements. Each processor is audited regularly for compliance with privacy standards. No data is shared with advertisers or data brokers. All third-party transfers are logged and can be reviewed upon request.

Policy Revision

This policy is reviewed at least annually or whenever significant legal or operational changes occur. Material updates are announced via in-service notifications and email at least fourteen days before they take effect. Continued use after the effective date indicates acceptance of the revised policy. Archived versions remain accessible for transparency.